Player Wellbeing First

Responsible Gaming at at888 – Play Smart, Stay in Control

at888 believes that gaming should always be entertainment – something you enjoy within your own limits, on your own terms. This page explains the tools, resources and support available to every Pakistani player on at888 to keep things that way.

at888
Tools Available 24/7
Deposit limits, session timers and self-exclusion are always accessible in your at888 account settings.
Human Support Team
Our support team is trained to handle responsible gaming conversations sensitively and without judgement.
No Marketing to At-Risk Players
at888 does not send promotional messages to players who have set limits, are in a cooling-off period or have self-excluded.
Irreversible Exclusion Options
Self-exclusion at at888 cannot be reversed during the chosen period. This protects you when it matters most.

Gaming Is Entertainment – It Should Always Feel That Way

Responsible gaming is not a complicated concept. It simply means gaming in a way that stays enjoyable, stays within what you can genuinely afford, and stays something you choose to do rather than something you feel compelled to do. For the vast majority of Pakistani players on at888, gaming is exactly that – a way to relax, enjoy a few hands of poker after work, spin through a slot during a lunch break, or bet on a BGMI match with friends.

For a smaller number of people, gaming can start to move beyond entertainment into something more problematic. at888 takes that possibility seriously. We have built our responsible gaming programme not to satisfy a legal checklist, but because we genuinely care whether the people using our platform are okay.

The tools and information on this page are here for you. Whether you want to set a simple deposit limit to keep your monthly gaming spend predictable, or you are dealing with something more serious and need to step away entirely, at888 has what you need and the team to support you through it.

at888 responsible gaming tools are free, permanent features of every account. There is no stigma in using them – in fact, setting your own limits is one of the smartest things a player can do before they start playing.

at888

Responsible Gaming Tools Built Into at888

Every one of these tools is available directly in your at888 account settings. No need to contact support to activate them – though support is always available if you need help.

Deposit Limits

Set a maximum deposit amount per day, week or month. Once your limit is reached, further deposits are blocked until the period resets. You can reduce your limit instantly, but increasing it requires a 24-hour waiting period to prevent impulsive decisions.

Instant to set
Loss Limits

Decide in advance how much you are comfortable losing in a given period. When your loss limit is reached, at888 will prevent further real-money betting until the period resets. This is one of the most effective tools for keeping gaming within your means.

Protects your budget
Session Time Limits

Set a maximum session duration after which at888 will log you out automatically. You can also configure reality-check reminders that show you how long you have been playing and your net result at regular intervals – a simple way to stay aware.

Stay time-aware
Cooling-Off Period

Need a short break without fully excluding yourself? A cooling-off period blocks access to your at888 account for 24 hours, 48 hours or 7 days while keeping the account open. During a cooling-off period, at888 will not send you any promotional communications.

Short break option
Self-Exclusion

Exclude yourself from at888 for 1 month, 3 months, 6 months, 1 year or permanently. During exclusion your account is suspended, all marketing is stopped and you cannot create a new at888 account. Exclusions cannot be reversed during the chosen period. This is the strongest tool available.

Cannot be reversed
Support Conversations

If you are concerned about your gaming habits – or those of someone you care about – the at888 support team is available 24/7 via live chat. Our team is trained in responsible gaming conversations and will not dismiss or minimise your concerns. All discussions are confidential.

24/7 available

A Typical Player Setup at at888

Here is an example of how a Pakistani player might configure their at888 account for a comfortable monthly gaming budget of Rs 5,000.

Monthly Deposit LimitRs 5,000
Monthly Loss LimitRs 4,000
Session Time Limit60 minutes
Daily Deposit LimitRs 500

These are just example values. You choose your own numbers based on what works for your personal situation. There is no minimum – you can set a daily deposit limit of Rs 100 if that is what suits you. at888 will enforce whatever limits you set, without question.

Warning Signs to Watch Out For

Problem gambling does not usually announce itself. It creeps in gradually, and by the time most people recognise it, the behaviour has already become difficult to manage. Knowing the warning signs – and being honest with yourself about whether you recognise any of them – is the most important step.

The list on the right is not a diagnosis. Some of these signs, individually, are things most players experience occasionally. But if several of them apply to you consistently, that is worth taking seriously. You do not need to be in crisis to use at888's responsible gaming tools – you just need to notice that something is shifting.

Asking for help is a sign of strength, not weakness. The at888 support team, available 24/7 via live chat, will listen without judgement and help you access the right tools for your situation.

Chasing Losses

Continuing to bet in order to win back money you have already lost, rather than accepting the loss and stopping.

Betting Beyond Your Means

Using money intended for bills, groceries, rent or family expenses to fund gaming activity.

Hiding Your Gaming

Being secretive about how much time or money you spend on gaming, or feeling the need to hide it from family members.

Gaming to Escape Problems

Using gaming as a way to avoid dealing with stress, anxiety, relationship problems or financial difficulties.

Losing Track of Time

Regularly playing for much longer than you intended, or noticing that time passes without you being aware of it while gaming.

Neglecting Responsibilities

Missing work, family events or other important commitments because of gaming, or prioritising gaming over daily responsibilities.

Needing to Bet More

Needing to increase bet sizes over time to get the same level of excitement, similar to how tolerance develops with substance use.

Restlessness When Not Playing

Feeling irritable, anxious or preoccupied when you are not able to play, or spending a lot of time thinking about gaming.

at888

Take a Moment to Check In With Yourself

These questions are for your own reflection. There are no right or wrong answers, and the results stay with you. Be honest with yourself – that is the whole point.

1

Have you ever spent more money on gaming than you originally planned to in a single session or day?

2

Have you ever continued playing after losing money, with the intention of winning it back, and ended up losing more?

3

Have you ever used money set aside for household expenses, children's needs or other obligations for gaming?

4

Has a family member, friend or colleague expressed concern about how much time or money you spend gaming?

5

Have you ever felt restless, irritable or unable to concentrate when you were not able to access gaming for a period of time?

6

Have you ever tried to reduce or stop gaming and found it more difficult than expected to do so?

7

Have you ever borrowed money, sold possessions or taken any other financial step specifically to fund gaming activity?

8

Do you think about gaming frequently when you are not playing – planning your next session, calculating potential wins, or thinking about how to recover previous losses?

If you answered yes to two or more of these questions, consider using at888's deposit limit or cooling-off tools as a starting point. If you answered yes to four or more, a conversation with the at888 support team or a self-exclusion period may be worth considering. Either way, reaching out is the right move.

How to Set Responsible Gaming Limits on at888

1
Log In to Your at888 Account

Go to at888.biz and log in with your registered mobile number and password. All responsible gaming tools are in your account settings – no need to contact support unless you want to.

2
Navigate to Responsible Gaming Settings

In your account settings menu, select "Responsible Gaming". You will find all available tools listed clearly with simple controls for each one.

3
Choose and Set Your Limit or Tool

Select the tool you want to use – deposit limit, loss limit, session timer, cooling-off or self-exclusion. Enter the value that suits your situation and confirm. Limits take effect immediately.

4
Review Your Settings Periodically

You can review your current limits at any time in the Responsible Gaming section of your account. Decreasing a limit takes effect immediately; increasing a limit requires a 24-hour cooling period.

5
Contact Support If You Need Help

If you would rather set up limits with the help of a support team member, or if you need immediate self-exclusion and prefer not to do it yourself, our live chat is available 24/7. We will take care of it promptly and without any judgement.

Concerned About Someone Else's Gaming?

Sometimes the people closest to a problem gambler are the ones who notice the signs first. If you are worried about a family member or friend who uses at888, here is what you can do.

The most important thing you can do is talk to them directly, calmly and without accusation. Frame it around your concern for them, not around your frustration with their behaviour. Conversations that start with "I've noticed you seem stressed about money" will land very differently from ones that start with "You need to stop gambling."

If they are open to it, encourage them to use the at888 responsible gaming tools themselves. Self-exclusion, in particular, is a meaningful step that only the account holder can take – but knowing that family support is behind them makes it easier to take.

If you believe that gaming is causing serious harm and the person is not open to discussion, you can contact at888 support at support@at888.biz with your concerns. We treat all reports sensitively and will review the account's activity and responsible gaming status.

Problem gambling affects families, not just individuals. at888's responsible gaming programme recognises that and takes third-party concerns seriously. Your message to support@at888.biz will be handled with complete confidentiality.

at888's Commitment to Responsible Gaming in Pakistan

Pakistan has a growing online gaming community, and at888 is proud to be part of it. But being part of it comes with responsibilities that we take seriously. The at888 responsible gaming programme is not window dressing – it is built into the core of how we operate the platform, from the product decisions we make to the training our support team receives.

One of the things that makes Pakistani gaming culture distinctive is the role that community and family play. Gaming decisions do not exist in isolation – they exist within the context of household finances, family relationships and social expectations. That is why at888's responsible gaming approach considers the player in their full context, not just as an account number.

We do not market to players who have set deposit limits, are in a cooling-off period or have self-excluded. We do not design at888 to maximise gaming time through manipulative techniques. We do not hide the responsible gaming tools – they are two clicks away from your home screen, not buried in a settings menu that players rarely visit. And when our support team identifies patterns of behaviour that suggest a player might be struggling, they are trained to initiate a responsible gaming conversation rather than ignore it.

This page is part of that commitment. Reading it is a good step. Using the tools available on at888 is a better one. If you need to talk to someone, our live chat is open right now – and the support team on the other end is a person, not a bot, who genuinely wants to help.

Responsible Gaming FAQ

No. Self-exclusion at at888 is irrevocable during the period you choose. This is intentional – the purpose of self-exclusion is to protect you from your own impulse to return during a vulnerable moment. A 1-month exclusion lasts 1 month. A 6-month exclusion lasts 6 months. A permanent exclusion is permanent. If you are unsure how long to exclude for, the at888 support team can talk through the options with you before you decide.

Deposit limit reductions take effect immediately – as soon as you save the new limit in your account settings, it applies to your next deposit attempt. Increases to your deposit limit require a 24-hour waiting period. This cooling period is there to protect you from making impulsive changes in the heat of a losing session. The 24-hour rule cannot be bypassed, even by the at888 support team.

No. at888 removes players from marketing communications when they have active deposit limits, loss limits or session limits that indicate a self-imposed restriction. Players who are in a cooling-off period or who have self-excluded are completely removed from all promotional activity. This is a firm policy, not something that depends on which department contacts you.

Any remaining real-money balance in your at888 account at the time of self-exclusion will be returned to your registered payment method (Easypaisa, JazzCash, bank account or card). This process is initiated within 2 business days of your self-exclusion being activated. Bonus balances are forfeited as they cannot be used or withdrawn during exclusion. If you have a pending withdrawal at the time of exclusion, it will still be processed normally.

Only the registered account holder can activate responsible gaming tools directly on their own account, as these tools require account authentication. However, concerned family members or friends can contact at888 support at support@at888.biz with information about a player they are worried about. at888 will review the account and may take protective action, including reaching out to the account holder directly. All third-party reports are handled with complete confidentiality.

Using deposit limits or loss limits does not automatically exclude you from at888 promotions, though naturally your deposit limit may affect whether you can meet minimum deposit requirements for certain bonuses. Session limits and cooling-off periods do not affect promotion eligibility. Only self-exclusion results in complete removal from all promotional activity. at888 believes that responsible gaming tools and enjoyment of promotions can coexist for most players.

Play at at888 – Safely, Smartly, on Your Terms

Set your limits before you start, play within what you can afford, and enjoy everything at888 has to offer – slots, poker, fishing games and esports betting – knowing your controls are in place.

Deposit Limits Session Timers Self-Exclusion 24/7 Support

Remember: Gaming at at888 is entertainment. If it stops feeling that way, use our tools or talk to us. Responsible Gaming tools.

🔞 18+ Only